Quick help and handy tips

1. Tap on your team name and choose "Team Settings"
2. Choose "Users"
3. Select a user and tap or click on the three dots icon
4. Select "Edit User"
5. In the popup, change the role of the user to:
   – Team Lead
   – User
   – Customer

When activating the QR code feature via "Team Settings" and "Technical", upon adding the bot to your team, the bot's status will indicate "no QR assigned". QR code stickers can be bought from FieldBots.

To assign a QR code to a robot on 📱 iOS/Android:

1. Edit Bot
2. Click the three dots drop-down button
3. Scan QR code

To quickly open a robot in FieldBots, you can now scan the QR code with your camera.

On the robot details page, tap or click on the calendar icon to choose your desired date range:

• Last Month
• This Year
• All Time
• Custom

You will be able to view the following data:

• Status
• Performance
• Workload
• Performance History

Current Workload: sqm cleaned within a given timespan.

Theoretical Workload: actual sqm per hour cleaned times the time the bot spent idle in the dock without charging, plus the sqm cleaned within the current timespan.

Download a CSV file for Microsoft Excel via the cloud icon.

Choose "Data" in the horizontal main navigation, then tap on the calendar icon to choose a date range:

• Last Month
• This Year
• All Time
• Custom

You will be able to view the following statistics:

• Current Bot Status
• All Time
• Performance
• Workload
• Performance History

1. Tap or click on your team's name
2. Choose "Team Settings"
3. Go to "Billing information"
4. You will be forwarded to our payment provider "Stripe" to edit your billing information

1. Tap or click on your team's name
2. Choose "Team Settings"
3. Go to "Subscription"
   Available licensing options will be shown.

1. Tap or click on your team's name
2. Choose "Team Settings"
3. Go to "Subscription"
4. Tap or click "Add additional Licenses"
5. Choose the amount of licenses you want to add

1. Tap or click on your initials
2. Choose "Technical Support"
   We will forward you to our issue tracker.
3. Give your issue a descriptive name
4. Choose a priority
   a) Low (within a month)
   b) Medium (within a week, recommended)
   c) High (within a day)
5. Describe your issue as detailed as possible and use screenshots and screencasts to make communication easy:
   – What was the desired outcome?
   – Have you updated to the latest version of FieldBots?
   – Which devices and software versions are you using?
   – Which steps can we go through to reproduce the issue?
6. Agree to receive other communication from FieldBots
7. Submit your issue

We will contact you as soon as possible.

1. Tap or click on your initials
2. Choose "Changelog"

1. Tap or click on your initials
2. Choose "API Documentation"
   We will redirect you to the API documentation.