Master robotic hurdles with ease.

Choosing the right robot, connecting it seamlessly, and optimizing performance after installation — this is how you master robotic hurdles with ease.

Stronger together

We believe in the BALPEX vision: together, we are stronger. That’s why we actively support our dealers at every stage — from initial test rollouts and expectation management with customers to sales enablement and hands-on training for FieldBots Fleet Management. Whether you are just getting started with microbots or scaling larger deployments, we support you in building confidence, closing deals, and ensuring long-term customer success.

Typical Microbot Rollout Challenges — and How BALPEX Dealers Turn Them into Success

Microbots are often the easiest entry point into professional cleaning robotics — but like any new technology, a successful rollout requires the right expectations, preparation, and support. Real-world deployments across education, healthcare, and hospitality show that challenges are not only normal, they are manageable when addressed early and professionally.

Expectation Management Comes First

One common misconception is comparing robots directly to human cleaners. While a microbot may take longer per square meter, it operates at night, without breaks, and can be deployed more frequently. This results in higher cleaning frequency and often better overall results — shifting the focus from speed per run to total cleaning impact over time. It is therefore important to evaluate a test phase over weeks rather than hours.

The Setup Phase Is Part of the Process

Initial installations always involve optimization. Maps need refinement, virtual walls must be added, and no-go areas defined. This is not a failure — it is a normal and expected phase of professional deployments. What matters is setting clear expectations with the customer and assigning a responsible contact who oversees optimization during the first weeks.

Network and IT Topics Should Not Be Underestimated

In universities, hospitals, and larger facilities, Wi-Fi access, firewalls, and network policies can slow down installations. Case studies show that early coordination with the customer’s IT department and having a technical contact available significantly reduces friction and delays.

Not Every Area Is Suitable from Day One

Loose cables, narrow corridors, open doors, or furniture can initially cause interruptions. These issues are usually resolved through small environmental adjustments or map optimization. A pragmatic approach works best: start with suitable areas, stabilize operations, and expand step by step.

Staff Acceptance Is Usually a Strength, Not a Risk

Concerns about resistance or vandalism are common but rarely materialize. Once teams understand that microbots take over repetitive, physically demanding tasks, acceptance rises quickly. In many deployments, cleaning staff actively support robot operation and help ensure long-term success.

Software Is the Key to Scaling

Managing multiple robots without centralized fleet management quickly becomes inefficient. Fragmented apps and missing data limit transparency and scalability. Centralized scheduling, monitoring, and performance reporting are what turn microbots into a professional, scalable solution — and a strong argument in sales conversations.

Microbots

The Perfect Robots to Start With

Interested in selling the Cleanfix S170 Navi or Zaco X1000? Get in touch with your dedicated BALPEX partner contact, Andrew.

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